Contact Us

Customer Support Center:

E-mail: support@MyVacations.gr

Telephone: +30 28210 68944

Toll-free telephone: 800 11 50 100
(only for calls dialled from within Greece)

Fax: +30 28210 86017

 
 
 
 

Hotel description

Being the oldest and most popular hotel in the city of Heraklion, the Astoria Capsis hotel is dedicated in offering its guests an unforgettable stay.

The first hotel of the Capsis hotel chain with experience of more than 30 years, the A-class, 4* Astoria Capsis is a symbol of hotel excellence, catering to the most distinguished clientelle.
 

Location

Astoria Capsis Hotel is located in the Heraklion city center's shopping, entertainment and business area, next to the Archeological Museum and the Tourist Office.

Places of various interests can be reached within walking distance which therefore makes the hotel ideal for both the leisure and the business traveller.

 

Rooms

Hotel consist of:

  • Standard Rooms: 115.
  • Superior Rooms: 6 (3 of which are suited to the physically challenged).
  • Junior Suites: 9.
  • Presidential Suite: 1

     

Food & Beverages

EROFILLI RESTAURANT

Hours of operation:

  • Breakfast: 07:00 – 10:30
  • Lunch: 12:30 – 14:00
  • Dinner: 19:30 – 21:30

CAFE CAPSIS

Cafe Capsis that operates 24 hours a day

ROOF GARDEN & ZEFYROS POOL BAR

During the summer season you will find a true oasis in the outdoor roof garden of our hotel.

  • Hours of operation: 11:00 19:00

Facilities

Lodging Facilities

  • Small Pets Allowed
  • Restaurant
  • Rooms/ Facilities for Disabled
  • Shops in Hotel
  • Poolbar
 

Rooms

  • A/C Individual
  • Satellite TV
  • Hairdryer
  • Safe Box
  • Mini Bar
  • Direct phone line
  • Wi-Fi
 

Hotel Policies

Payment Policy

  • MyVacations.gr will not charge any amount to your credit card.
  • In order to secure a reservation, credit card details are required during the reservation process. The following credit cards can be used: MasterCard, VISA, AmEx
  • The repayment of your accommodation can be made by cash or by one of the following credit cards: MasterCard, VISA, AmEx

(Will apply on your credit card):
Low Season {current year(period from 1st January – 30th June & 16th September – 31st December)}
35% deposit, from your credit card upon reservation
Full payment, from your credit card, 7 days prior to arrival
High Season (period from 01st July – 15th September)
35% deposit, from your credit card upon reservation
Full payment, from your credit card, 21 days prior to arrival
Please note that in case of an insufficient credit card payment, the agency retains the right to cancel your booking.

Cancellation Policy

Should you cancel this reservation, please note the following cancellation terms:

(Will apply on your credit card):
Low Season current year {(period from 1st January – 30th June & 16th September – 31st December)}
Up to 21 days prior to arrival, no fees apply
From 21 to 14 days prior to arrival, 35% of the total will apply as cancellation fees
From 14 to 7 days prior to arrival, 50% of the total will apply as cancellation fees
From Now Show and up to 7 days prior to arrival, 100% will apply as cancellation fees
High Season (Period from 01st July – 15th September)
Up to 21 days prior to arrival, no fees apply
From Now Show and up to 21 days prior to arrival, 100% will apply as cancellation fees
Please note that in case of an insufficient credit card payment, the agency retains the right to cancel your booking.