Contact Us

Customer Support Center:

E-mail: support@MyVacations.gr

Telephone: +30 28210 68944

Toll-free telephone: 800 11 50 100
(only for calls dialled from within Greece)

Fax: +30 28210 86017

 
 
 
 

Hotel description

Kastro Hotel embodies the rich Cretan tradition of warm hospitality. Our guests enjoy a unique combination of high quality services in a friendly, comfortable, modern and luxurious environment. We make sure you have everything you need to meet your vacation needs. Whether you travel for business, romance, or on your family vacation, our hotel promises you a most pleasant stay. Kastro Hotel rooms have all been restyled, refurbished and fully equipped with modern facilities to successfully combine all the comforts and efficiency expected today.

Location

Castro Hotel occupies one of the most convenient locations in the town, across the main shopping district, within a walking distance from the four lions square, right at the center of the town and next to the famous archaeological museum.
Moreover, it is easily accessible from "Nikos Kazantzakis" international airport, being only 4 km away from it and 500 meters away from the port of Heraklion. This unique location enables our guests to discover Heraklion very easily. The Kastro Hotel is ideal for those seeking relaxing holidays and a family style accommodation. The hotel is also close to the ancient Minoan palace of Knossos.

Distances:

City Centre 100m
Airport 4klm
Port 500m
Central Bus Station 350m
Knossos Palace 4klm
Archaeological Museum 500m
Historical Museum 200m
Nearest Beach 3,5klm

Facilities

Lodging Facilities

  • 24 Ηours Front Desk
  • Bar
  • Elevator
  • Parking (Free)
  • Safe Deposit Box
  • Coffee Shop
  • Credit Cards Accepted
  • Babycot
  • Conference / Meeting Facilities
  • Lobby
  • Car Rental Services
  • Lounge/ Sat TV Room
  • Breakfast Self Service/ Buffet
 

Rooms

  • Radio
  • Television
  • Telephone
  • A/C Individual
  • Bathtub
  • Refrigerator
  • Balcony
  • Satellite TV
  • Hairdryer
  • Safe Box
  • Internet Access
  • Heating
  • Direct phone line
  • Shower
 

Hotel Policies

Payment Policy

  • MyVacations.gr will not charge any amount to your credit card.
  • In order to secure a reservation, credit card details are required during the reservation process. The following credit cards can be used: MasterCard, VISA
  • The repayment of your accommodation can be made by cash or by one of the following credit cards: MasterCard, VISA

(Will apply on your credit card):
Low Season
(period from 01/04/2010 – 30/06/2010 & 16/09/2010 – 31/12/2010)
35% deposit, from your credit card upon reservation
Full payment, from your credit card, 7 days prior to arrival
High Season (period from 01/07/2010 – 15/09/2010)
35% deposit, from your credit card upon reservation
Full payment, from your credit card, 21 days prior to arrival
Please note that in case of an insufficient credit card payment, the agency retains the right to cancel your booking.

 

Cancellation Policy

Should you cancel this reservation, please note the following cancellation terms:

(will apply on your credit card):
Low Season
(Period from 01/04/2010 – 30/06/2010 & 16/09/2010 – 31/12/2010)
Up to 21 days prior to arrival, no fees apply
From 21 to 14 days prior to arrival, 35% of the total will apply as cancelation fees
From 14 to 7 days prior to arrival, 50% of the total will apply as cancelation fees
From Now Show and up to 7 days prior to arrival, 100% will apply as cancelation fees
High Season (Period from 01/07/2010 – 15/09/2010)
Up to 21 days prior to arrival, no fees apply
From Now Show and up to 21 days prior to arrival, 100% will apply as cancelation fees
Please note that in case of an insufficient credit card payment, the agency retains the right to cancel your booking.